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How do LifeCall Medical Alert Devices work?

LifeCall personal medical alert devices are simple and easy to use. The LifeCall personal help button is designed to be worn around the home at all times, even in the bath or shower. Customers can rest assured knowing that help is available at the press of a button, 24 hours a day, 7 days a week. LifeCall makes independent living easy.

LifeCall medical alert system includes:

  • The 2-way voice communicator unit
  • 1 wireless personal help button that can be worn as a bracelet or pendant, or on a belt clip. Additional transmitters are available at a minimal cost

Value-added features:

  • LifeCall medical alert devices act as a speakerphone. If the phone rings, press your personal help button to answer the phone and speak through the LifeCall medical alert system or LifeCall communicator unit.
  • LifeCall medical alert devices have medication reminders. Never forget your medication again with 8 user-programmable daily local medication reminders.
  • LifeCall’s personal help button is waterproof. It can be worn in the bath or shower, where most falls are likely to occur.
  • LifeCall’s personal help button has a 5-year battery life. It is also lightweight, discrete and the recessed button reduces the likelihood an accidental activation.
  • LifeCall personal alert devices are supervised for low battery signals. Our monitoring centre will receive a signal if either the personal help button or the two-way voice communicator unit are low on battery life.
  • LifeCall personal alert devices are portable. They can be transferred to your cottage, chalet or an alternate address in Canada.

What happens when I press the personal help button?

When a customer needs help, they simply press their personal help button.

  1. A medical alert signal will instantly be sent to LifeCall’s monitoring centre indicating that help is required. The LifeCall system will announce that it is contacting the monitoring centre.
  2. Our specially trained Emergency Response Operator will listen in and speak to you through the two-way voice communicator unit to quickly assess the situation and ask if you need help.
  3. The Emergency Response Operator will dispatch the appropriate help on your behalf. This could be a neighbour, friend, family member, or emergency services like the paramedics, fire department or police.

Dispatches can be customized so that customers can determine who they want called first in the event of an emergency.

Next: Why choose LifeCall?